Terms and Conditions
Placing an order via www.printmyforms.co.uk indicates your acceptance of these terms and conditions. Please read them carefully.
These terms and conditions do not affect your statutory rights.
UK Customers
Printmyforms is intended for customers in the United Kingdom. We do not accept orders from international customers.
Description of Goods/Warranty and Liability
Whilst we warrant that the goods will correspond to the description given, all products sold are of a technical nature and it is not always practical to publish detailed specifications of all the products. Images, descriptions and specifications are for the sole purpose of giving an approximate description of the goods.
Products
We reserve the right to alter any details of products advertised without notice. We make every effort to describe goods accurately on the site, however no warranty is given as to accuracy and no responsibility will be accepted for error or mis-description and any resulting loss.
Payment Method
Unless the Customer has a credit account agreed, all orders must be paid for in advance. Full payment must be received and cleared prior to processing the order.
All prices are quoted in Pounds Sterling and payment cannot be accepted in any other currency.
Supplied Artwork in ‘Print-Ready’ Format
All artwork supplied must be in CMYK format. Whilst Printmyforms can convert RGB to CMYK, Printmtforms cannot be responsible for any change in colour or colour variances that may occur.
All artwork must be supplied as 300dpi Hi-Res PDF files. Printmyforms can not be held responsible for images that may print blurred or pixelated due to the supplied artwork if it is less than 300dpi.
We require 3mm bleed on all edges if the document requires this. Bleed is where the ink ‘runs-off’ the edge of the printed sheet.
If the artwork supplied is not 100% ready for printing, Printmyforms will contact you so that you can re-supply the artwork file or to make changes. Printmyforms will, where deemed necessary, send you a proof sample for your approval before printing. If any costs are involved in helping to make your artwork ‘Print-Ready’, Printmyforms will notify you of these before carrying out any work. Any delays in artwork not being supplied ‘Print-Ready’ may lead to your order missing the desired delivery date.
Printing Defects
The Customer must notify Printmyforms in writing (via email) within 48 hours of delivery of any defects discovered in the finished goods.
Changes to Orders
Any changes to orders, either to specification or quantity, must be made in writing (via email) prior to commencement of processing. If processing the order for print has already commenced, we can no longer change the order details and a new order will have to be placed at full cost to the Customer.
Quantity Variation
We shall be deemed to have fulfilled our contract by delivery of a quantity within 5% plus or minus of the quantity of printed goods ordered.
Paper Quality
We cannot guarantee the paper quality will be exactly the same as previous orders or samples received as materials are sourced from a variety of paper mills and merchants. Our materials can not be compared to other printers.
Paper Grams (GSM)
We can not give 100% guarantee of the paper grams (GSM). Our materials may have a slight variation of GSM which can happen due to large volumes of paper purchased from different merchants.
Delivery
Every effort will be made to deliver on time, but any delivery day specified is a ‘best endeavour’ and no liability is accepted for any loss arising from delay or error in the delivery of the goods.
Whilst we endeavour to ensure that an order is dispatched on the day specified, we cannot give an exact delivery time guarantee or assure that the delivery will be made as per our indicated time, as we have to rely on third party delivery companies / couriers.
Printmyforms shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date.
If an order is delivered to the wrong delivery address due to customer error, the goods may be returned to Printmyforms. In the event of this happening, Printmyforms will contact the Customer to arrange for re-delivery which may incur extra costs.
Order Returns, Cancellation, Refunds
Due to nature of products we sell, reimbursements for products already printed or being printed are not possible.
It may be possible to cancel orders that have not already been produced. In such cases, we are entitled to charge 10% of the original order cost to cover administration fees.
Complaints
Any complaints must be made within 48hours of receiving your goods. Any complaints made after this time period will void your right to refund or reprint. We have the right to resolve any complaint at our own discretion and we can not be held liable for any losses, including those of income, profits, reputation, or use, even if we had knowledge that such damages or loss might arise or for any indirect, incidental, special or consequential damages or loss howsoever arising including without limitation breach of contract, negligence, wilful act or default.
Severability
In the event that any or any part of these Terms and Conditions shall be determined invalid, unlawful or unenforceable to any extent such term, condition or provision shall be severed from the remaining Terms and Conditions, which shall continue to be valid and enforceable to the fullest extent permitted by law.
Force Majeure
We will not be held responsible for failure or delay in the carrying out of our obligations under the contract arising from any cause outside our reasonable control or by inability to procure materials or articles except at higher prices due to any such cause and in such circumstances we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability whatsoever to you.
VAT
Where applicable all prices quoted are subject to VAT at the current rate. We are bound by law to charge VAT according to HM Customs & Excise guidelines.